1. Introduction

Welcome to BushSweat Sauna Co. By purchasing our products or using our website, you agree to these Terms and Conditions. Please read them carefully before placing an order.

2. Definitions

-Refers to BushSweat Sauna Co.
-Refers to any individual purchasing or using our products or services.
-Refers to the sauna tents, stoves, and related accessories sold by the Company.

3. Ordering

Orders can be placed online through our website. By placing an order, you confirm that the information provided is accurate. We reserve the right to refuse orders if payment is not authorised or if there are issues with availability.

4. Prices

All prices are listed in Australian dollars (AUD) and include applicable taxes, such as GST. Prices are subject to change without notice. Promotions or discounts cannot be applied retroactively.

5. Product Information

We strive to ensure accurate descriptions and images of our products. However, slight variations may occur. Please refer to the product specifications for precise details.

6. Delivery

We deliver across Australia and New Zealand. Delivery times and costs are provided at checkout. Customers are responsible for customs duties or taxes for international shipments. We are not liable for delays caused by carriers.

7. Payment Terms

We accept major credit cards, PayPal, and other secure payment methods. Payments must be completed in full before dispatch. Your payment details are encrypted and protected by our secure payment gateway.

8. Returns and Refunds

Returns are accepted within 14 days of purchase for unused products in their original packaging. Proof of purchase is required. Refunds will be processed within 10 business days. Custom orders are non-refundable. Return Shipping on Change of Mind orders is at the Customers Expense.

9. Warranty Terms

Our products include a 24-month warranty against manufacturing defects. The warranty does not cover wear and tear, misuse, or unauthorised modifications. For warranty claims, contact us with proof of purchase and photos of the issue.

10. Cookies

Our website uses cookies to enhance user experience and track site performance. By using our site, you consent to the use of cookies. For more information, see our Cookie Policy.

11. Personal Data

We value your privacy. Personal information collected during purchases is used solely to process orders and improve our services. For detailed information, see our Privacy Policy.

12. Changes to Terms

We may update these Terms and Conditions from time to time. Changes will be posted on our website and will take effect immediately. Continued use of our services constitutes acceptance of the revised terms.

13. Disputes and Applicable Law

These terms are governed by the laws of Australia. Any disputes shall be resolved in Australian courts. Customers are encouraged to contact us first to resolve issues amicably.

14. Intellectual Property

All content on our website, including text, images, and branding, is owned by BushSweat Sauna Co. and protected by copyright laws. Unauthorised use is prohibited.

15. Limitation of Liability

BushSweat Sauna Co. is not liable for injuries, damages, or losses resulting from misuse of products. Our liability is limited to the purchase price of the product.

16. Use of Products

Always follow the provided instructions for safe use of sauna tents and stoves. Improper use may void the warranty and result in personal injury or damage. Always check local and state laws around the use of wood burning stoves. Do not light up your stove in an area that is high risk or prohibited.

17. Force Majeure

We are not liable for delays or failure to perform due to circumstances beyond our control, such as natural disasters or supply chain disruptions.

18. Contact Information

For questions or concerns, please contact us: info@bushsweatsaunaco.com